Support
email me at jhonkenrick28@gmail.com — I read every email.
please include your phone model and iOS version, the lightbugs version (top right of settings), and what you saw. you don’t need to send your notes.
something broke?
email jhonkenrick28@gmail.com with your iOS version and what you were doing. I usually reply within two days.
where are my notes?
on this phone — and in your iPhone’s iCloud or computer backups, if you use them. to move to a new phone, use “export my notes”, then “import notes” on the new one — or restore the new phone from an iCloud or computer backup.
delete my data
settings → danger zone → erase all data. deleting the app removes everything from this phone; iCloud or computer backups made before keep their copy until they are replaced. photos and videos copied to your photos app with “save to photos” stay there.
lightbugs has no accounts and no servers, so I can’t see, restore or reset your notes remotely. everything stays on your phone.